Innovative approaches to training mental health service providers for the quality support of LGBTQI+ people
handbook for trainers
Tartalom
Table of Contents
Acknowledgements
Section1
Introduction to the handbook and the training
About the CommonPoint Training
How was this handbook developed?
The main objectives of the training
Who is this training for?
Who can implement this training?
Structure and content of the training course
Implementation of this training
Participants
How to prepare as a trainer?
The role and competencies of the trainer
Preparing the training materials
Overview of the training activities
Checklist for trainers
Introductory activities
Introductory Activity 1. - "Mapping our narratives about LGBTQI+ persons"
Introductory Activity 2. - "Comfort Zones"
Introductory Activity 3. - "Fears and concerns around LGBTQI+ clients"
Introductory Activity 4. - "The tree exercise"
Introductory Activity 5. - "99 challenges of an LGBTQI+ person"
Closing activities
Closing Activity 1. - "Developing action plans"
SECTION2
LGBTQI+101
How to use these modules
Note on the terminology
Module 1 - Terminology
Knowledge base for trainers
Basic terminology
Foundational Concepts
Thinking outside the box and non-binary thinking
Activities for Module
Activity 1.1. - "Vocabulary Extravaganza"
Activity 1.2. - "F(earfully) Asked Questions"
Activity 1.3. - "This is what an LGBTQI+ person should look like"
Activity 1.4. - "Act like a lady"
Activity 1.5. - "Circles of Human Sexuality"
Module 2 - Transgender, gender-diverse and sex-diverse persons
Introduction
Knowledge base for trainers
Intersex persons
Gender dysphoria
Transitioning
How can you create a?rming spaces for trans persons?
Transphobia
Activities for Module 2
Activity 2.1. - "Gender Confusion"
Activity 2.2. - "Gender Roles"
Activity 2.3. - "Gender Identification"
Module 3 - Coming out
Relevance
Aims
Knowledge base for trainers
Coming out as a process of coming home to one’s true self
How to think about the models
Models of LGBT identity development and coming out
Factors affecting the coming out process
People surrounding the LGBTQI+ person
The role of the mental health professional
Crucial questions to consider around LGBTQI+ persons' coming out decision
Self-disclosure as a mental health professional
Activities for Module 3
Activity 3.1. - "Coming out in a reversed world"
Activity 3.2. - "Icebergs and snowflakes of our identity"
Module 4 - Human rights and the systems of oppression
Introduction
Knowledge base for trainers
Human rights of LGBTQI+ persons, laws and legislation
Violence and abuse experienced by LGBTQI+ people
Systems of oppression and their impact on LGBTQI+ people
Activities for Module 4
Activity 4.1. - Quiz: How much do you know about the human rights of LGBTQI+ persons?
Activity 4.2. - "The privilege walk"
Activity 4.3. - "Everyday violence"
Module 5 - Mental health risk and minority stress
Introduction
Knowledge base for trainers
Minority stress
Internalised homophobia/biphobia/transphobia
Negative health outcomes
Mental health risks for LGBTQI+ persons
Impact of societal oppression on the mental health of LGBTQI+ persons
The most common mental health consequences for LGBTQI+ persons
Activities for Module 5
Activity 5.1. - "The sound of silence"
Activity 5.2. - "The Body Keeps The Score"
Module 6 - Personal and professional prejudices
Introduction
Knowledge base for trainers
Personal and professional prejudice – awareness and consequences
Harmful professional practises towards LGBTQI+ people
Activities for Module 6
Activity 6.1. - "First thoughts"
Activity 6.2. - "The stereotypes game"
Activity 6.3. - "Your Stereotypical Life Story"
Activity 6.4. - "The road to hell is paved with good intentions" (role play)
Section3
Field-specific guides for training mental health professionals
How to use these modules
Module A – Hotline/Chat Operators
Introduction
Knowledge base for trainers
Models of emotional support
Boundaries
Difficult conversations
Critical situations
LGBTQI+ callers with severe mental illness
Referral
Module B – School Counsellors
Introduction
Knowledge base
Discrimination and bullying of LGBTQI+ students
How to become an LGBTQI+-aware counsellor
Individual work with LGBTQI+ students
Improving the climate at the school
General recommendations for school counsellors
Suggested activities
Module C - Clinical psychologists
Introduction
Knowledge base for trainers
Systemic and critical lens
Affirmative practises
APA guidelines
The mental health needs of LGBTQI+ persons
Foundational concepts - a further exploration
Identity development
Transgender development model
Internal conflicts of specific clients
Working with trans clients
Safety during coming out
Activity C.1.- "Elephants in Your Field"
Activity C.2.- "Guidelines"
Activity C.3. - "Trust journey"
Further discussion questions for Activity 1.5. - "Circles of Human Sexuality"
Activity C.4. - "Imagine alternative paths"
Module D - Social Workers and Services
Introduction
Knowledge base for trainers
The aspect of ethics in social work
Education, skills and qualities of social workers working with LGBTQI+ clients
The principles of the LGBTIQ+-friendly social service
Barriers that hinder LGBTQI+ persons from accessing social services
Activities for Module D
Activity D.1. - "Reflecting on one’s own values"
Activity D.2. - "Resources"
Activity D.3. - "Key questions"
Activity D.4. - "Social situations"
References
Section 1 - Introduction to the handbook and the training
Section 2 - LGBTQI+ 101
Module 1 - Terminology
Module 2 - Transgender, gender-diverse and sex-diverse persons
Module 3 - Coming out
Module 4 - Human rights and the systems of oppression
Module 5 - Mental health risk and minority stress
Module 6 - Personal and professional prejudices
Section 3 - Field-specific guides for training mental health professionals
Module A – Hot-line/Chat Operators
Module B – School Counsellors
Module C - Clinical psychologists
Module D - Social Workers and Services
Glossary